frequently asked questions |
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Ordering Options? Online Anytime www.wantoot.com By Phone Monday - Friday 9:00AM - 5:00PM Central Time. 1.888.723.7659
Gallery Location? To meet the needs of the growing Wantoot.com offices, and to serve as a gallery/showroom, we opened the Wantoot Gallery in Mineral Point, Wisconsin in August 2012. Visit our bright, open airy space in a newly restored 1891 storefront, and see some of the artwork featured on Wantoot.com. You might also find artwork that hasn't yet made the leap to cyberspace. Our gallery/showroom is open Friday, Saturday and Sunday, or by special appointment. Gift Cards? Wantoot E-Gift Cards are available for purchase online or by calling our customer service department. Gift cards may be purchased in denominations of $100., $250., $500. and $1000. They are sent to the recipient via e-mail and are ideal as a last-minute gift. E-Gift Cards may be redeemed online or over the phone. After redemption, any remaining balance will be credited to the recipient’s Wantoot account for future use. Wantoot E-Gift Cards have no expiration date. To purchase online, just click on the gift cards link on the bottom left of the homepage, choose your denomination and click YES, PLEASE! Gift Registry? Wantoot’s Gift Registry is a perfect choice for weddings or other special events. To find a registry, click on the gift registry link at the bottom of the page. To start a gift registry, you must first open an account by clicking the my account link in the upper right hand corner. After you've created your account, follow the detailed instructions to create your gift registry. Gift Wrap? All jewelry is packaged in Wantoot's unique, environmentally responsible gift boxes. We offer free gift wrapping on some of our artworks--depending on their size and immediate availability. Mark "gift wrap" at checkout and we will do our best to accommodate you. Return of Damaged Works? Please inspect your order upon delivery. If your order is damaged, please notify Wantoot Customer Service immediately to arrange for a return. Please follow the instructions on your packing slip when preparing your artwork for return. Contact Wantoot Customer service for assistance. Shipping Charges? Ground Shipping is complimentary, to all destinations in the United States, for everything shown on Wantoot.com. Express shipping costs to destinations in the United States are calculated in the checkout process. Shipping charges for smaller items to foreign destinations are also calculated at checkout. Charges for larger heavy items to foreign destinations are calculated after the order is entered. Satisfaction Guarantee? We want you to be delighted with your purchase. If for any reason you are not satisfied with your purchase, you may return your artwork within 30 days of receipt, for a prompt refund in the form of original payment. Gift recipients will receive a merchandise credit in the form of Wantoot E-Gift Card. Items returned must be in salable condition. Return shipping charges are not refundable. Wish List? Use Wantoot’s Wish List feature to keep track of your personal favorites or to create gift lists for your favorite art lovers. Just click "add to wish list" on any product detail page. |
